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Frequently Asked Questions

Paul Broadie

How long should my video be?

We would suggest that video length is dependent on output. For example, a promotional video that will be placed on your social media should be as short as possible, with normally a maximum length of 60 seconds. However, other videos for use within your company, for training or other purposes, could be longer. We would say the main thing is always keeping in mind that the audience needs to be engaged – the length of video plays a major part in this.

Do I need to provide a clear visual idea?

We have worked with a number of clients who did not initially have a clear visual idea. That’s where we come in! As a team, we have a wealth of experience and will work with you to understand your audience and offer creative suggestions and ideas. Equally, we are used to and enjoy working with clients who have very clear visual ideas.

How do I get a quote for a video?

Every video is unique. Therefore, the best thing to do is give us a call or send us an email. We would be really interested in speaking with you to find out a little more about what you are wanting. Once we have agreed on a brief, we can give you a quote with a break down of costs.

Can you use and edit footage shot by ourselves/other companies?

We often find that it is easier for our clients if they come to us for both pre and post production, meaning we do both the filming and editing. However, we understand sometimes this can’t be possible and so we are more than happy to do so.

How will I receive the final video and what format will it be in?

We will send you the final version of the video through a downloadable link on WeTransfer.

The technical specifications will be as follows:

Resolution: 1920 x 1080 FullHD

File Type: Mp4, h264 codec

We can provide alternatives if requested.

How long is the usual production process?

This can vary hugely depending what the project will involve and what your time scale is.

What is the normal process for producing a film?

We will always try to be clear in communicating every step of the production process with you. The normal process looks at working with you in agreeing on a brief and writing a treatment that presents a clear concept and approach to the project, along with writing a script and storyboard, if they are needed. We will then decide on a shoot date with you and following this will try to deliver the first version of the video within 7-12 working days.

Can I give input into how the film is edited?

Each video has two rounds of amends included in the cost. Once we have completed the first draft, we will send it to you via a private link on vimeo. You can feedback any amends by commenting on the video in Vimeo, emailing or giving us a call. This process happens twice, after which we will send you the final version.

There’s a song I really like, can we use it in the video?

In video production, music can play a key role in communicating your message. Therefore, we like to work closely with you in deciding upon a style and making sure the right music is chosen. Sometimes we are able to use a requested song, however often this can be expensive for the client due to license fees! As a result, we often use music tracks from a royalty-free music track website and, if desired, can provide various suggestions of music tracks.

Will it be ready tomorrow?

We always want to make sure we produce the best for our clients. Turnarounds could vary depending on the project but generally is between 7-12 working days after the shoot date. We will always confirm with you what that turnaround will be and if you have a specific deadline, we will try our best to help achieve this.